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Warranty

Providing complete customer satisfaction

WE WILL MAKE IT RIGHT FOR YOU!

Thanks for choosing Spectrum! Spectrum is committed to provide complete customer satisfaction. Each of our products is manufactured from the best materials available and each product is stringently monitored throughout the production process through our P.A.C.E. program (Product Assurance to meet Customer Expectations).

We expressly warrant that Spectrum products will be of good quality and workmanship and free from defect for the period set out in the warranty table below from the date of delivery. This warranty shall not apply to defects or damage resulting from misuse, abuse, neglect, improper care, modification or repair not authorized by Spectrum, or any other cause outside the control of Spectrum. Spectrum will, at its sole option, either repair or replace the defective product.

This warranty is exclusive; no other warranty, written or oral, is expressed or implied. This warranty is given by Spectrum to Buyer and to no other person or legal entity. No Spectrum dealer, distributor, agent or employee is authorized to make any modification or addition to this warranty.

NOT WITHSTANDING ANYTHING TO THE CONTRARY, SPECTRUM WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR INDIRECT OR LIQUIDATED DAMAGES, INCLUDING CONSEQUENTIAL, INCIDENTAL AND SPECIAL DAMAGES.  IN NO EVENT SHALL SPECTRUM’S LIABILITY, WHETHER UNDER CONTRACT OR WARRANTY, IN TORT OR OTHERWISE, EXCEED THE PURCHASE PRICE RECEIVED BY SPECTRUM FOR THE PRODUCT AT ISSUE AND “RECALL ACTION” EXPENSES.  SPECTRUM SHALL NOT BE SUBJECT TO ANY OTHER OBLIGATIONS OR LIABILITIES, WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORIES OF LAW, WITH RESPECT TO PRODUCTS SOLD OR SERVICES RENDERED BY SPECTRUM, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATING THERETO.

Our Customer Service Department is ready to provide immediate attention to any questions, comments or concerns. They are available to answer your calls Monday through Friday from 7 am to 5 pm CST; 800-235-1262. In addition your product comments or concerns are welcome via e-mail at: spectrum@spectrumfurniture.com.


Warranty Table:

Chairs
Adjustable Height Chair Parts – including frames,
handles Adjustable Height Chair Parts Casters
gas cylinders, wood and plastic parts, and control
7 Years
Adjustable Height Chair Upholstery 2 Years
In-Stock Upholstery 2 Years
Graded-In Fabrics and Customer Owned Material No Warranty
Miscellaneous
Height Adjustable Columns and Lifts 1 Year
General Use Casters 1 Year
Electrical 2 Years
Keyboard/Mouse Trays 1 Year
Cart Chassis 10 Years
Flat Panel Monitor Arms
Flat Panel Monitor Arm – General Parts 5 Years
Flat Panel Monitor Arm – Gas Cylinders 2 Years
Desks and Lecterns
Adjustable Crank/Electric Desk Legs 1 Year
Flat Panel Desk Gas Cylinders 1 Year
Computer Desk Chassis 10 Years
Lectern Chassis 10 Years