Spectrum Industries – Business Update
This weekend marks our company’s 52nd year in business. Our primary objective throughout our 52 year history has been to do what is best for employees, customers, vendors, and the communities in which we operate. The health and wellbeing of those stakeholders remain at the core of all decisions we make as we address the challenges related to the COVID-19 outbreak.
Earlier this week, the Governor of Wisconsin, Tony Evers, issued a “Safer-At-Home” Executive Order to combat the spread of the virus. The order requires all non-essential businesses to close and for all residents to remain in their residence, except for essential activities. This order takes effect Wednesday, March 25, 2020. Spectrum has an incredibly diverse customer base. At any time we are manufacturing products to support education technology initiatives, Federal and State government programs, and healthcare projects. As such, Spectrum is classified as an Essential business and will remain operational throughout this order. For the safety of our employees and all stakeholders, we have enacted the following measures.
- Our production and logistics employee work areas, have been distanced to the CDC recommended six feet. All common areas and tools at our facilities are being disinfected at least three times per day or more as required.
- All Spectrum business travel has been restricted. All face to face meetings of any size have been cancelled. We will be conducting any and all necessary business meetings by phone or through virtual conferencing.
- All staff that are able to, will be working remotely. This includes all Spectrum sales, support and office personnel, who are accessible from 7am-5pm CST, Monday through Friday.
- Our team is taking extra measures prior to shipping customer orders. We are communicating with customers about the status of their in-house orders and are verifying their ability to receive orders prior to releasing a shipment.
While we remain operational, please know this pandemic is not one our organization is taking lightly. We will remain vigilant in monitoring the situation and we remain committed to communicate any operational changes as they happen. As we continue to respond to the Covid-19 situation, we want to thank all our customers and partners for their business. We are here to help support your needs as we navigate through this situation together.
Open Order Status
Spectrum Industries is regularly monitoring current updates of Covid-19 (Coronavirus). Due to many state closures of schools and colleges, Spectrum is actively communicating with partners on the status of their current orders.
As we navigate thru this together, we will be taking a two-step approach on all current orders. This week our team will be reaching out to you regarding your current order(s) and whether they can ship. In addition, as is standard practice, we will communicate with the delivery contact listed on the order two days prior to shipment. If unable to make contact with either party, Spectrum will hold shipment to avoid carrier storage fees and possible freight damage. If no contact is made, we will continue to follow up until the order is released. Our intention is not to disrupt your business or current projects but to ensure that shipments can be properly received.
We appreciate your business and will continue to communicate updates regarding our business as we move forward. Should you have any questions or would like to discuss your order, please contact our sales team and they will be glad to assist.